Quality function development (QFD) is a planning process of product design and development, which is the core technology of quality engineering. The basic idea is that all activities in the product development process are driven by customers' needs, preferences, and expectations.
To improve quality performance in a way of continuous improvement. The main operating modes in Waexim including:
■ Effective application of PDCA management cycle
■ DMAIC Six Sigma improvement model
■ Launch QCC activities in 8D mode